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How to Make a Ceramic MugUpdated a year ago

  1. Once you have logged into the Creator Hub, click on “Start a Project” and then choose “Ceramic Mug”
  1. You will then be taken to a page where you can start customizing how your ceramic mug will look

  • Please note that this page also includes important information regarding product details, pricing and royalty information, as well as specifications for your design artwork

    • Artwork design specifications are as follows: 

      • Print area is 8.93" W x 3.82" H

      • File must be 300 DPI, CMYK Color Mode, white or transparent background

      • The design can touch the top and bottom of the mug, but must stop .25" from the handle

      • You can use the provided PDF template (located at the bottom of the page) to create your artwork

      • Save the final file as a PDF with the template info layer hidden

  1. At this stage, click the “Customize Product” button and you’ll then see a customizer pop-up that is broken up into the following sections: 

    • Add Images

      • This is where you’ll upload your design as a PDF

    • Continue to Product Page Customization

      • You will click this once you have finalized how your design will look on a ceramic mug

    • Save

      • If you’d like to save a sample of what your design looks like, choose this option

  2. After you click “Continue to Product Page Customization,” you’ll be taken to a page called Product Page Information 

    • Please fill out all of the required fields, which will include information about what you’d like to name your ceramic mug, how you are going to promote the ceramic mug, its launch date, as well as if you want your product to be available as an Evergreen, Limited Time, or Limited Quantity item

      • If you need more information about inventory and launch types, please click the link below “Availability” and you’ll be taken to our Launch Types Guide

    • You’ll now want to fill out the product description field, to describe your product to your customers

    • If you have any other requirements for your ceramic mug, please fill out the field “Anything else?”

    • Once you’ve filled out everything on this page, click “Submit Product” to submit your ceramic mug design

  3. At this point, you will be taken to a Shopify “Checkout” page where you will fill out your shipping/billing address so we know where to ship your promotional ceramic mug sample

    • Once you have filled out all the necessary details, click on “Complete Order”

    • You will then be taken to an order confirmation page letting you know that your submission has been submitted to our system

  1. If you’d like to make another self-service product submission, just click the “Continue Shopping” button on the order confirmation page and it will take you back to the Creator Hub homepage

  2. Once submitted, our Creator Services team will review the submission. If edits need to be made, we will reach out with suggestions

  3. Once approved, we’ll set up the product page in Shopify and then send you one free promotional sample. We will send it to the address filled out on the “checkout” page during the submission process

  4. Once the product page is launched, customers will be able to order the ceramic mug, and then our production team will print your design on a ceramic mug in our warehouse and ship it out to the customer

    11oz Mug Design Template.pdf1.2MB
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